Last Updated: June 10, 2025
These Terms of Service ("Terms") govern your access to and use of the services, consulting offerings, courses, tools, and website operated by JMWise Consulting ("Company", "we", "our", or "us"). By using our website or engaging our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use our services.
2. Services Overview
JMWise Consulting provides:
Health Information Management (HIM) Consulting
Business Optimization Services
Custom AI Automation & Solutions for HIM
Online Courses, Workshops, and Educational Content
Auditing, Evaluation, and Compliance
Booking and Advisory Services
Each service may be governed by additional agreements or scopes of work, which will be presented separately and agreed upon in writing.
3. Client Obligations
By engaging our services, you agree to:
Provide accurate and up-to-date information
Communicate promptly and clearly throughout the engagement
Respect intellectual property and confidentiality clauses
Make payments on time as per invoicing terms
Adhere to scheduled appointments or provide appropriate notice for changes
4. Intellectual Property Rights
All content created or shared by JMWise Consulting—including but not limited to reports, presentations, templates, tools, workflows, and training materials—is the sole property of the Company unless otherwise agreed upon in writing. You may not reproduce, sell, or distribute proprietary content without explicit permission. Licensed tools and deliverables are provided for your internal business use only.
By submitting any evaluation or like tool, you agree that the information you provide may be compiled into a summary report and transmitted to JMWise Consulting for review and follow-up. You acknowledge and consent to receive communications about your results and related services.
5. Payment and Billing
Fees for services will be stated in individual proposals or invoices. Payment is due upon receipt or per the terms outlined. We reserve the right to suspend service for non-payment. No refunds are given for services already delivered unless otherwise agreed in writing.
6. Scheduling and Cancellations
Appointments must be canceled with a minimum of 48 hours’ notice and rescheduled within a minimum of 2 hours' notice. No-shows or last-minute cancellations may be charged in full. We reserve the right to reschedule due to unforeseen circumstances but will notify you promptly.
7. Confidentiality
Both parties agree to maintain the confidentiality of proprietary or sensitive information exchanged during service engagements. This includes but is not limited to business strategies, client records, proprietary methods, or patient information (as governed by HIPAA, when applicable).
8. HIPAA & Compliance
If services include access to PHI (Protected Health Information), JMWise Consulting operates in accordance with HIPAA requirements. A Business Associate Agreement (BAA) will be signed when applicable. All tools and communications are handled using secure, compliant systems.
9. Online Courses & Digital Content
Access to courses or downloads is granted upon full payment. You may not share login details or redistribute materials. We may revoke access for violations of this policy without a refund.
10. Limitation of Liability
JMWise Consulting shall not be liable for:
Indirect, incidental, or consequential damages
Client implementation failures or business losses
External system or third-party tool errors or outages
Our total liability is limited to the amount paid for services rendered in the last 30 days.
11. Termination
We may terminate a service relationship at any time for breach of terms, failure to pay, or misuse of our services. In such cases, we will provide written notice and retain the right to seek any unpaid amounts due.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website and will become effective upon posting. Continued use of services implies acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
JMWise Consulting
Email: [email protected]
Phone: 585.626.4596
Website: www.jmwiseconsulting.com