HI, I'M
After more than a decade in Health Information Management, I’ve worked alongside healthcare teams of all sizes, helping them uncover hidden inefficiencies, streamline operations, and stay compliant.
I’ve led hundreds of audits, compliance reviews, workflow redesigns, and process improvement projects that often lead to a direct impact on increased revenue, reduced denials, and improved performance and efficiency in a short turnaround time. My approach is rooted in deep industry knowledge, real-world application, and strategies that actually work in busy, high-pressure healthcare environments.
People are often surprised to know running a practice could feel this manageable. Because when the right systems are in place, your team runs smoother, your documentation gets cleaner, and your revenue cycle stops bleeding...and that’s when real growth begins.
Read my story.
I was drawn to order, numbers, and finding the “why” behind how things worked. Since middle school, I remember telling anyone who asked that I was going to be an accountant—just like my dad. While most kids were dreaming of sports or stardom, I was fascinated by spreadsheets and balance sheets. I mean, sure I wanted to be a drummer in a famous rock band, but that didn't seem as stable a choice no matter how fun it sounded! Besides, there was something about structure, precision, and logic that just clicked for me.
That clarity followed me through high school and into college, where I pursued a four-year degree in Accounting.
After college, I landed a position at a private auditing firm where I put my skills to the test. I worked closely with businesses, combing through records and financials, and learned to see the bigger picture behind the numbers. It wasn’t just about math—it was about helping organizations operate with integrity, spot inefficiencies, and build something stronger.
Those early experiences shaped the foundation of how I approach business today - with a mindset for accuracy, efficiency, and meaningful improvement.
As much as I enjoyed the work, I quickly realized that accounting...at least in that traditional sense...wasn’t the right fit for me. I loved the structure, the problem-solving, and the strategy behind the numbers, but the constant travel and long, unpredictable hours started to wear on me. I craved more balance, more purpose-driven work, and the ability to make a visible difference in people’s day-to-day operations and not just calculating numbers on paper.
That’s when I began exploring opportunities in healthcare operations and compliance. The world of Health Information Management opened up as a space where my skills in auditing, systems, and analysis could translate into something more impactful. I could help improve operations, reduce risk, and ultimately contribute to better patient outcomes...all while doing work that challenged me and aligned with my values.
Eager for a new direction, I enrolled in a Health Information Technology program and earned my Associate’s degree, soon after sitting for and passing the RHIT exam. Stepping into the world of HIM felt like a whole new world, which was exciting to me. It was the perfect blend of structure, healthcare, compliance, and systems design. My first role was with Upstate Medical University where I was immersed in the fast-paced environment of a large academic hospital. It was there that I gained a deep understanding of the complexity and importance of health information in driving quality care and operational excellence.
That foundation set the stage for my move to Tampa General Hospital, where my leadership journey truly began. I started in a supervisory role, quickly proving my ability to lead teams, improve workflows, and increase efficiency. From there, I advanced my career to HIM Associate Director, then Manager, and eventually HIM Chief. With each new role, I took on more responsibility, led larger teams, and developed a passion for mentoring others and optimizing entire departments. I discovered that leading HIM wasn’t just about managing information...it was about building systems that empowered people, reduced risk, and helped healthcare run better from the inside out.
After years of leading HIM departments in large healthcare systems, I started to notice something: no matter how big or small the organization, the challenges were often the same: disjointed workflows, compliance gaps, overwhelmed staff, and missed revenue opportunities. I began to realize that the strategies I had developed to streamline operations, improve documentation, and boost team performance weren’t just effective in one hospital—they were universal.
That’s when the idea of consulting took root. I wanted to take everything I had learned...the systems, the structure, the leadership...and bring it directly to the practices and facilities that needed it most. I stepped away from the traditional leadership track and launched my consulting career, driven by a mission to help healthcare providers run stronger, more efficient, and more compliant operations without the burnout.
In that shift, I found my true calling. Consulting allowed me to do the work I love, partner closely with healthcare teams, and create real, lasting change. Whether it’s auditing for risk, training staff, reworking front-end processes, or helping a practice finally pass an inspection, I thrive on making things work better and seeing the relief and confidence that follows.
Today, I work with independent physician practices, clinics, and healthcare organizations across the country by meeting them right where they are and helping them get where they want to be.
Every engagement starts with listening: What’s not working? What’s getting missed? What’s costing you time, money, or peace of mind? From there, I build custom solutions that fit your team, your goals, and your pace.
Whether we’re doing a full compliance audit, reworking your front and back office workflows, reviewing denied claims, or training your staff, I bring a practical, systems-based approach that delivers results.
My goal is always the same: to leave your practice running more smoothly, your staff feeling more confident, and your operations better prepared for growth, compliance, and long-term success.
Working with me isn’t about one-size-fits-all templates or abstract theories. It’s about real, hands-on partnership and building a practice that thrives so you can keep doing what you do best...caring for your patients and your community.
Empower your organization with this interactive evaluation app designed specifically for provider practices and healthcare facilities. It’s a free, easy to use tool that gives a clear snapshot of your organization’s performance across several key areas from operations and compliance to patient flow and more.
This isn’t just a checklist, it’s a strategic resource to help identify strengths and uncover opportunities for improvement. Physicians and practice managers are already using it to guide decision-making and plan for growth!
To empower Practices with the systems, strategies, and support they need in their never-ending pursuit to improve healthcare outcomes for the communities they serve.
MY VISION
To deliver ease of mind for our clients so they can focus on what they do best: provide exceptional healthcare in our communities. To gain a strategic foothold in HIM consulting and operations both locally and through remote/online collaboration with clients far and wide, scaling for growth through building our client base and acquiring talented HIM professionals.
Accountability, integrity, and a passion for excellence are at the foundation of this business. I proudly promote diversity and inclusion, creating an environment where everyone feels valued, respected, and treated as equals. I am driven by the positive impact my services have on healthcare outcomes for our communities. I am committed to supporting and giving back to our communities, providing a service that benefits those communities, and promoting equity in healthcare and access to healthcare for all.
At JMWise Consulting, I help independent healthcare practices simplify operations, improve compliance, and strengthen financial performance—so you can focus on delivering quality patient care, not putting out fires.
I work alongside your team to uncover what’s holding your practice back, then build custom strategies to streamline your front and back office, reduce billing headaches, boost reimbursement, and keep you audit-ready. Together, we optimize your workflows, train your staff, and implement changes that align with your vision for stability, growth, and long-term success.
Specialized HIM consulting for independent practices – we identify compliance gaps, boost workflow efficiency, optimize revenue cycle performance, and strengthen survey readiness through tailored training, audits, and hands-on support that saves time, reduces risk, maximizes reimbursement, and improves performance.
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